Acceptance of Terms

By using this website or requesting services from Shine & Polish, you agree to these Terms and to the information provided in your booking or enquiry. If you do not agree, you should not use the website or proceed with a service request.

Section 01

Acceptance of Terms

By using this website or requesting services from Shine & Polish, you agree to these Terms and to the information provided in your booking or enquiry. If you do not agree, you should not use the website or proceed with a service request.

Section 02

Service Scope

Shine & Polish provides residential and office cleaning services focused on move-in and move-out cleaning, including empty-property deep cleaning and handover kitchen and appliance cleaning. The exact scope is confirmed after review of the property condition and access details, and service is limited to the Johannesburg metropolitan area.

03
Clause area

Quotes and Payment

Quotes are prepared on a custom basis after the property scope and condition are confirmed. A deposit may be requested before the appointment is secured, and accepted payment methods may include bank transfer, payment card, or cash on site, as communicated for the booking.

Supporting document HCCH
04
Clause area

Bookings and Access

Bookings are arranged by phone, email, or contact form and are subject to appointment availability, access confirmation, and the property being empty where required for the service. Any agreed visit may be adjusted or declined if the information provided is incomplete, inaccurate, or unsuitable for the planned work.

Supporting document UN Declaration
Policy Terms

All website content, service descriptions, and related materials are owned by or licensed to Shine & Polish and may not be copied, reproduced, or used without prior written permission. No rights are granted except as needed to view the website and request services.

05 Clause

Intellectual Property

All website content, service descriptions, and related materials are owned by or licensed to Shine & Polish and may not be copied, reproduced, or used without prior written permission. No rights are granted except as needed to view the website and request services.

Reference NCC South Africa
06 Clause

Service Disclaimer

Services are provided with reasonable care and skill, but Shine & Polish does not guarantee sterilization, medical-grade disinfection, removal of every allergen, or the removal of hazardous, biological, construction, pest, mold, or specialist restoration materials. Any condition photos or site information are used only to help assess scope and do not create a warranty.

Reference WIPO